Help & Customer Service

You can reach our customer service by either calling +1 (888) 381-8014
or by sending an e-mail to support@business-class.com

We offer 24/7 live customer support service to our clients.

To ensure a smooth service, consider the following:

• Check our FAQ page first. It addresses the most common questions you may have before booking the trip.
• If you make a booking via www.Business-Class.com, have your Booking ID and travel documents prepared beforehand.
• Often your booking can be managed directly with the airlines you are traveling with.

Once your booking is processed, you will receive a confirmation e-mail containing your Booking ID and trip details. You can also view and track the details of your booking directly on our website.

To view your booking

Proceed to the "My Trip" page to view all your bookings.

Don’t see your booking?

Sometimes, it can take up to 24 hours for a booking to appear in your e‑mail inbox. Also, make sure to check your spam folder.

Important remark:

If flight changes were made directly via the airline, you will not see them in your itinerary. However, you can view them on the airline’s official website.

Still need help?

If your booking is not visible or available 24 hours after confirmation, contact us.

Canceling your booking

Canceling your flight

If you wish to cancel your flight with Business Class, contact us by either calling +1 (888) 381-8014 or by sending an e-mail to support@business-class.com.

Important remarks:

• If you cancel your flight before departure, sometimes you may be able to re-book your flight to a later date within 1 year at the same airline.
• If you have booked a basic economy ticket and did not cancel your flight within the first 24 hours, refunds are not possible.

Same-Day Flight Cancellation (within 24 hours)

Depending on the airline, same-day flight cancellation might be possible. Contact us via +1 (888) 381-8014 with your flight confirmation details and our agents will assist you. Please note that a Business Class service fee will be deducted from the refund amount.

Canceling flights due to a passenger’s illness or death

If a passenger cannot travel because of his/her death or illness, an accompanying passenger, or an immediate family member, contact us at +1 (888) 381-8014 or support@business-class.com at least 24 hours before scheduled departure. We will cancel your flights to prevent the tickets from being marked as a “no‑show” by the airline.

• Death in the family: For immediate family members, only the death certificate will be requested by most airlines. However, if you do not have the same last name as your deceased relative, documented proof of relationship is also required.
• Emergency medical situations: Only the documents written on an official hospital letterhead will be considered by most airlines. These should also contain the doctor’s name and signature, as well as the patient’s diagnosis. Prescriptions are not considered an official form of documentation.

Important remarks:

• You may be able to avoid paying airline penalties if you cancel your booking within 24 hours afer the ticket was issued.
• Business Class cannot guarantee any refunds or waived fees. Refunds and waived fees are always at the discretion of the airline
• In the event of an exchange, fare difference may apply.

Changing your flight

To make changes to your flight, contact us at +1 (888) 381-8014 with your flight confirmation details, and our agents will assist you.

Before you make a change:

Check the airline rules and regulations to find more information about restrictions and fees associated with itinerary changes.

Airline Fees

Often, when you make an itinerary change, you will be charged an additional fee by the airline. The cost may include the airline’s change penalty for the booking ($300+) and the difference between the price of the original and new flight ticket. You will be able to see these costs before finalizing the purchase.

It takes a minimum of 24 hours for our agents to reply to your request. If within 24 hours of the initial request, you choose to continue with the changes directly with the airline, please be aware that they may ask for an additional fee. Business Class is not responsible for any of these extra fees.

Important remarks:

• In case of a flight change, you need to re-book with the same airline.
• In case of a cabin upgrade, contact the airline to see available options. Please note that they may charge you additional fees.
• In case of a missed or skipped flight, all your subsequent flights will be canceled. All flights must be used in the correct order.
• In case of mistakes on the ticket, such as misspelled name, check the “Name Corrections” section to find more information about what can be done.
• In case of a flight change or cancellation by the airline, proceed to the “Schedule Change” section for further steps.

Name Corrections

(e.g. typos, misspellings, new married names, etc)

In case of misspelled traveler name, contact us at +1 (888) 381-8014 or support@business-class.com. For the latter, please attach a copy of your official travel documentation (for international flights, use a passport, whereas, for domestic flights, a real ID is sufficient). The airline needs to approve a name correction before we can process your request. The name in your booking and travel document should match exactly. Please pay attention to the order of first/last names.

First Name = Given Name

Last Name = Family Name

Name corrections are not allowed if:

• The itinerary involves different airline or code-share flights
• The departure is within 24 hours
• The ticket is partially used

Important remarks:

• Each airline has its name correction/transfer policies.
• Airlines do not permit ticket transfers to another passenger.
• Some airlines consider a name correction as a flight change; hence, you may be charged an additional fee to do it.
• Sometimes, the original ticket may be refunded, and the airline may ask you to buy a new ticket at the current price.

Airline Schedule Changes

As an online travel agency, we are not responsible for any changes in your flight schedules. Business Class will inform you about flight cancellations or airline-imposed schedule changes via phone or e-mail, and provide guidance for possible alternatives.

Some e-mails regarding a schedule change may require a reply from you. Please review the details about the schedule change and follow the steps described in the e-mail.

Important remarks:

• If your original flight contained any add-ons or upgrades, contact the airline directly to transfer these services to your new flights.
• Business Class will contact you via phone or e-mail if a last-minute schedule change or cancellation occurs 72 hours before your scheduled departure.

Roundtrip flights with 2 one-way fares

• In some cases, for a roundtrip flight with 2 one-way fares, one flight may change, whereas the other one will stay the same. Double-check all of your flight details to be informed.
• Any changes made to a flight that was not affected by the airline schedule change may result in additional change fees.

Travel Alerts and Advisories

(Hurricanes, Winter Storms, Civil Unrest, Strikes, etc)

A travel warning may be posted as a result of:

• Bad weather
• Hurricanes and tropical storms
• Winter or snow storms
• Civil or political unrest
• Strikes
• Public health emergencies (e.g. viruses)
• Natural disasters (e.g. earthquakes, tornadoes, fires, etc.)

Before heading to the airport, check the airline’s official website page to be informed about any travel advisories. You may opt for receiving up-to-date travel information about your flight by choosing the flight status text alert feature on the airline’s “Manage Your Booking” web page.

If your flight has been canceled and you have not received assistance from the airline regarding your rebooking, contact our customer support team.

Important remarks:

• If Business Class is informed about the travel alerts in advance, we will contact you and offer alternative options made available by the airline. Depending on the circumstances, the airline may either provide a full refund or approve an itinerary change at no additional cost.
• Provide correct contact information to the airline, as you might receive a text or e-mail alert regarding your flight near departure time.

Why changing my flight is more expensive than buying the original ticket?

When you purchase a ticket, you are essentially buying a class of service within a specific price bracket, which is what determines how much your ticket originally costs. There are a limited number of tickets available within a price bracket on a given flight, which is why a ticket can be sold at vastly different prices for the same flight or cabin. The price bracket also determines how restrictive the fare rules are on the ticket; usually, the lower brackets carry more restrictive rules and higher change fees.

When you want to make changes to your ticket, the airline requires that we price the change in the same or a higher class of service (price bracket) as the original booking. As the calendar gets closer to the date of the flight, the lower price brackets on the flight typically close up, driving up the prices available to us. Occasionally, you may see a better price offered on the web for a flight, as it will be in a lower class of service than we are allowed to change your ticket to.

How to Manage Your Booking on the Airline’s Website

The following actions may be taken on the airline’s website:

• Viewing your full itinerary
• Selecting your seats
• Purchasing additional services (upgraded seats, special meals, etc)
• Adding extra baggage
• Adding a frequent flyer number
• Adding assistance (wheelchair, etc.)
• Checking-in and printing your boarding pass

Important remark:

In case of several last names, enter them without any spaces in between.

What if I am unable to manage my booking on the airline’s website?

If your booking was not made directly with the airline, sometimes you will not be able to manage your booking online. This does not mean that your booking is not confirmed. You can still check-in at the airport on the departure day.

Important remark:

For purchase of any extra baggage or add-ons, directly call the airline and provide your ticket number.

On-Board Meals

(Gluten-Free? Vegan? Kosher? Other dietary needs?)

Most airlines offer special meals depending on your dietary preferences. To ask for a specific meal type, contact the airline directly. Requesting a meal via Business Class does not guarantee its availability on board.

Booking a Ticket for Your Infant or Child 

Infants (under 2 years)

Most airlines define an infant as less than 2 years old as of the date of travel. Children under two can fly as a lap infant, meaning he/she will be on your lap during the flight. Please specify during booking if you wish to occupy an extra seat for your child or have them as lap infant.

Booking a seat for your infant, as opposed to flying with your infant on your lap, requires a separate, full-priced ticket. If initially, you did not book your lap infant during registration, please contact Business Class to do so.

Children (2 years and older)

If children are at least 2 years old by the date of travel, they have to occupy a seat. Since Business Class cannot add additional travelers to existing bookings (except lap infants), you are required to book your child as a traveler on your initial purchase yourself.

Important remark:

• Travelers under 18 may only reserve via Business Class if accompanied by another traveler above 18 years of age.
• In case your child turns 2 during your trip, you will be required to buy an additional seat for the return leg of your itinerary.

Special Assistance

(Wheelchairs, blind, deaf, or other special needs assistance)

If you require one of the following types of assistance, contact the Business Class support team to add it to your booking request:

• Wheelchair - Immobile
• Wheelchair - Cannot climb stairs
• Wheelchair - Can climb stairs
• Blind
• Deaf

Group Bookings

Currently, we can only handle at most 9 passengers per booking. If your booking involves more than 9 travelers, you are required to make several reservations on Business Class. Sometimes, airlines may provide group packages. If you want to use that service, you may either contact us or the airline directly for assistance with the booking.

Resend My Flight Confirmation E-mail

To resend your e-mail receipt and itinerary to another e-mail address or person, proceed to the “My Trip” page and click on “Resend Confirmation E-mail”. You can now enter an alternate e-mail address and click again on “Resend E-mail”.

Important remark:

Your e-mail receipt and itinerary can be used as an invoice.

Basic Economy Fares

Basic economy or light fare tickets are the airline’s most restrictive non-refundable fares. For basic economy or light fare ticket holders, itinerary changes or cancellations are not permitted without an exception.

Seat Selection

For basic economy bookings, advanced seat selection is not possible. Hence, frequently, families will not be able to sit together. Some airlines may provide seat selection for an additional fee.

Baggage

A carry-on bag is not always necessarily allowed. If a carry-on bag is not included in your itinerary, any bag you travel with is required to be checked in and you may be charged additionally for it.

Your Ticket Number

The email receipt and itinerary contain your ticket number.

Important remark:

• Business Class does not provide physical plane tickets in the mail. For check-in, presenting your Business Class confirmation code and your travel ID (e.g. passport) is sufficient. During the check-in before departure, the airline will provide the boarding passes.
• Some low-cost carriers do not provide ticket numbers. If you hold such a ticket, to manage your booking, the airline’s confirmation code needs to be used.

Flight Status

Before departure or arrival, you are advised to check the flight status to be informed about potential last-minute changes caused by bad weather or technical issues. To access flight status, you may either use the airline’s official website or the airport’s web page. To stay informed about connecting flights, also keep an eye on display screens at the airport. Sometimes, you may activate a flight status text alert feature while managing your booking on the airline’s website.

When is my flight?

Your confirmation e-mail contains information about all flight departure and arrival times. Please be aware that the times displayed show the local time of that airport.

In the case of an overnight or international flight, the departure and arrival time is local to the connecting flight or final destination.

Make sure to stay up-to-date regarding your flight status before departure.

What happens if I skip one of my flights?

In case of skipped or missed flight without advance notification, the airline will mark your ticket as a “no-show”. This will result in the rest of the itinerary being canceled. Most often, the ticket value will be forfeited and it will be difficult to communicate with the airline regarding ticket claims or requests.

In case of a skipped or missed outbound flight, the return flight will automatically be canceled by the airline as well and new flights will have to be purchased.

Flight Check-In

Often, airlines open access to online check-in on their website 24 hours before departure for domestic flights and 48 hours before departure for international flights. If this service is not available, please note that you can always check in at the airport on the day of departure, where you can also get the printed version of the boarding passes.

Important remarks:

• Sometimes, completing the check-in process fully online will not be possible depending on several factors (e.g. country of residence, randomized security checks, visas, etc.). In this case, you may always use a physical check-in service at the airport on the day of departure.
• For check-in at the airport, a paper ticket is not required. It is sufficient to provide your airline confirmation code and valid travel ID.
• The airline is responsible for providing boarding passes (both electronic and paper). Business Class cannot issue that directly to you.
• Drop any check-in baggage at the check-in counter no less than 1 hour (2 hours for international flights) before your scheduled departure time.

Terminals and Boarding Gates

Boarding gates are determined after check-in on the actual day of travel. To find up-to-date and accurate information about gates, especially for trips with layovers, check flight information display systems at the airports.

Business Class cannot provide information about the terminals and boarding gates several weeks ahead of the departure. Before arriving at the airport, contact the airline to access more information about departure terminals.

Important remarks:

To be informed about changes to departure and arrival terminals or the most updated information in general, keep an eye on the departure and arrival screens at the airport during your trip.

Transit Visas

Some countries require a transit visa for passengers to pass through the airport during a layover. That may depend on your nationality or the country that issued your passport. An example may be an Indian traveler holding an Indian passport transiting through Germany. Hence, checking the visa requirements of both destination and transit countries before a trip is important to ensure a smooth travel experience.

Researching and securing necessary travel documentation before a flight is the passenger’s responsibility. However, you can always contact Business Class for additional information or guidance.

Flight Disruptions and Delays

In case of a delayed or canceled flight, try to contact an agent at the airline counter who can help with booking a new flight or applying for a refund. If they cannot support your request, contact the Business Class customer support team.

Important remarks:

• If a flight is canceled due to weather or current events, airlines may waive change fees for a limited time.
• Business Class can only offer assistance with changes or refunds authorized by the airline.

Passports, Visas, and Other Travel Documents

To check-in, pass through airport security, and board your flight, you are required to present a government-issued form of identification, such as a passport or real ID. Double-check that the traveler information you provided to Business Class exactly matches that on your travel documentation.

For international flights, a valid passport is required for traveling and passing through immigration and customs. Depending on the destination, you may need to have visas or additional travel documentation. Researching and securing necessary travel documentation before a flight is the passenger’s responsibility.

Business Class is not held responsible for issues resulting from incorrectly entered passenger information during your booking, such as a misspelled name or wrong birth date. In addition, Business Class is not liable for issues caused by the passenger’s failure to research and secure required travel documentation.

You may be denied boarding if:

• Your passport is expired or will be expiring soon.
• You do not have a valid and approved form of ID.
• The traveler information on your ID and booking/boarding pass does not match exactly.
• The travel documentation does not meet the requirements of the airline, airport, or governing authority of your origin or destination.
• You do not hold a valid visa, transit visa, or other documents essential for your trip.

Missed Flights or Connections

In case you miss or expect to miss a flight, contact the airline directly. They may help to accommodate you on the next available flight depending on the situation. It is not advised to wait for the flight’s scheduled departure time to pass.

Missed connections

If you missed a connecting flight due to an airline delay, contact an airline agent at the airport at your layover airport. They should assist in accommodating you on the next flight.

• If the airline has a mobile application, download it and log in to your booking. Sometimes, you may directly be able to rebook the next or similar flight in the app, eliminating the need to contact an airline agent.
• In case you have missed a connecting flight and have checked-in luggage, contact the airline’s customer service desk at the airport for assistance.

Important remarks:

• It is advised to arrive at the airport at least 2 hours before a domestic flight and 3 hours before an international flight. Most airlines have strict time slots for checking in and will not permit boarding in case of late arrival.
• If you have missed a flight because of illness or the death of a family member, proceed to the “Cancelling Due to Death or Illness” section for more information about what can be done.

Will my baggage transfer?

You may be required to claim and recheck your baggage if the booking involves a layover with a connecting flight. If one of the flights is international, your bags are not guaranteed to be transferred to the next flight.

To ensure successful baggage transfers on your trip, confirm the information with an airline agent at the airport check-in counter. Check that your baggage tags explicitly state the final destination airport.

Not all airlines have a baggage partnership agreement. If itineraries involve different airlines, you may be required to claim and re-check your baggage. In rare cases, an additional fee may be charged upon re-checking the bags.

Missing or Delayed Baggage

In case of missed, delayed, or damaged baggage, contact an agent at the airline’s baggage reclaims center at the airport for extra guidance. You may be asked to complete a form to help locate your baggage, and most often, once found, your baggage will be sent to your hotel or place of lodging.

Boarding with Large or Oversized Items

(Bicycles, strollers, skis, surfboards, musical instruments, etc.)

Airlines may charge an additional fee for oversized items on board, such as strollers, sports equipment, musical instruments, or bicycles. To find more information about specific policies applied to such items, contact the airline directly.

Flying with Pets or Service Animals

Sometimes, a limited number of animals are allowed to travel on board either as an extra carry-on item or checked in the cargo area of the aircraft. To reserve a flight for your pet, contact the airline directly well before your scheduled departure date. Please be aware that you may be charged an additional fee.

U.S. and Canadian airlines are required to accept trained service animals, although most often, they are not allowed to occupy a seat. To inform the airline about your boarding with a service animal, contact them well before your scheduled departure date. Additional documentation may be required for the boarding service animal.

When to Get to the Airport?

To ensure sufficient time for check-in, baggage drop-off, and security check, arrive at the airport well in advance of your flight time.

It is advised to arrive at least 2 hours in advance for domestic flights, and 3 hours in advance for international flights.

Important remarks:

• Please understand that additional time may be required if you travel with family or if a member requires additional assistance.
• In case of denied check-in due to late arrival at the airport, your ticket may be canceled, and a new ticket should be bought to travel.

Short Layovers or Connections

Allocate enough time between the arrival of one flight and the departure of the next to guarantee a smooth travel experience. To prevent travelers from missing a flight, airlines usually consider this when offering itinerary suggestions.

“Minimum connection time” is defined as the time between connecting flights. It depends on the size and configuration of each airport to account for security checks and terminal changes. The flights cannot be sold or booked together if an itinerary does not meet the minimum connection time requirement at the connecting airport.

As a rule of thumb, choose itineraries with at least 1 hour connection time for international flights or at least 30 minutes for domestic flights.

Can I Leave the Airport During a Long Layover?

If a layover is 6 hours or more, travelers may consider leaving the airport, though it may not be recommended. Before leaving the airport, consider if you have enough time to exit, accomplish your intended goal, and arrive back.

If you leave the airport, you will be required to pass the security check again and you may also be asked to claim and recheck your baggage. If in a foreign country, you will have to pass through customs and may require a visa to leave the airport and enter the country.

Plan in advance if you want to leave the airport during your layover.

Flying with Allergies

Severe Allergies

It is crucial to inform the airline if you suffer from a severe allergy. To allow the airline to make necessary accommodations on the aircraft, please contact them at least 48 hours before your scheduled departure time.

To prepare for the possibility of exposure in advance, make sure to consult your medical professional and take all medical precautions. If required, most airlines will remove nut-containing products and allocate you to a seat in the buffer zone. To find more information concerning your flight, contact the airline directly.

Animal Allergies

It is possible that a limited number of animals, such as a service dog or a cat, travel on board. To minimize the potential effects you may suffer because of pet dander, you may contact the airline and ask that they provide accommodation in a buffer zone.

Flying While Pregnant

Before departure, pregnant travelers are advised to consult a medical professional on the safety of their flight. Expectant mothers 36-38 weeks along are typically discouraged by the airline from traveling by air or may be asked to present a doctor’s certificate.

An airline representative may ensure your smooth travel experience and help you meet special requests, such as an aisle seat next to the lavatory.

To Cancel Your Flight

Please allow up to 15 working days to process a flight cancellation request. Do not be concerned if the departure date has already passed or if the airline canceled your flight. It will not influence the result of your cancellation provided you submitted the request before the scheduled departure. The value of your ticket is preserved and you will receive the full amount offered by the airline.

If you have an upcoming flight still confirmed by the airline and not yet canceled, Business Class advises you to wait until closer to the departure date, since the airline itself may cancel the booking in the future. If your booking ends up getting canceled, you may apply for a full refund from the airline. In case the airline did not issue a policy for your booking, yet you still want to cancel, please understand that the airline’s usual penalties and restrictions will apply.

To Change Your Flight

Due to COVID-19, to allow for the flexibility to reschedule your trip, many airlines are waiving change fees. If you wish to request an itinerary change, please note that Business Class is required to follow the airline’s applicable fare rules for the change. You can access more information about the airline’s current policy by proceeding to the “Manage Your Booking” page on the airline’s website. In case the airline provides any penalty waivers, before requesting a change, prepare beforehand potential dates for rebooking according to the airline’s policy coverage.

After you have submitted a cancellation request

Was my request received?

Please allow up to 15 working days to process a flight cancellation request. Do not be concerned if the departure date has already passed or if the airline canceled your flight. It will not influence the result of your cancellation provided you submitted the request before the scheduled departure. The value of your ticket is preserved and you will receive the full amount offered by the airline. Business Class never charges any customer service fees for these transactions. We kindly ask you to submit the cancellation request only once.

For more information from the airline, check the airline’s official website. Some airlines may allow flight modification or cancellation directly from their web page.

Most airlines provide extra flexibility for any change of plans regarding your trip so you can book it without concern.

No Change Fees

Due to COVID-19, most airlines are offering change fee waivers for all standard economy, business, and first-class tickets.

Card Declines

In case your card was declined during the booking, check if:

• There are sufficient funds on the card.
• The purchase was prevented and flagged by the security processes of your bank or credit card company.
• The airline supports the card type.
• The maximum number of purchases allowed by Business Class has not been exceeded.

In case of a pending authorization on your card, you will receive a fee refund shortly after.

Troubleshooting Tip:

• Check if the postal zip code associated with your card is entered correctly. This is the most commonly encountered error.
• In case payment is being declined, please double-check the card security code (CVV) or Expiration date on the card.
• Check with your financial institution if you have sufficient funds or the limit on the credit card to allow the charge to go through.
• Sometimes banks can mark the transaction as “fraudulent activity”, in such cases you’ll need to confirm the transaction with the bank directly before repeating the transaction.

Payment and Cardholder Verification

To prevent phishing or internet fraud, sometimes a confirmation of the payment method may be requested. This can be due to the destination or the timing of your booking.

In such a case, a Business Class representative will contact you via a call or e-mail. To avoid the cancellation of your booking, you should follow the steps described in the e-mail or call. Extra action may be required to verify your identity and the validity of your payment method.

Rest assured that this security procedure does not involve the acquisition of any sensitive information except the bare minimum needed to confirm the cardholder’s identity.

Can I change my payment method?

Once the purchase has been processed, the payment method for the booking cannot be switched. However, in case of a change request for your itinerary, you may pay the airline’s change fees using an alternative form of payment.

Refunds

Please be aware that it takes 15 business days to process your cancellation request. As soon as the procedure is completed, our agents will contact you via e-mail.

Important remarks:

• Refunds are always at the discretion of the airline. Thus, only the parts authorized by the airline can be handled by Business Class.
• A refund will be deposited back to the original payment method used. In case the original method is expired or canceled, contact your financial institution for extra help.
• You can still cancel your booking if it was made within 24 hours. Please note that Business Class service charges will be deducted from the refund. You can find more information about same-day cancellations here.
• Did you make your booking via a low-cost carrier such as Spirit, or Frontier? Then, it takes 1-2 weeks for the refund to be transferred back to your account.
• If your cancellation reason is related to disease or death within the family, you may be eligible to apply for a goodwill refund from the airline.

Charged twice or overcharged?

It is completely normal to see double charges or overcharges for one booking. This does not imply that you will be charged more than required. It is a way for airlines to make sure that there are sufficient funds available in the account before the payment is processed. As soon as the official purchase is confirmed, the authorization will be lifted within a few working days.

Why did Business Class charge me $1?

To verify the validity of your payment, Business Class may reserve a $1 temporary charge. Once the payment has been processed, that charge will be canceled shortly after.

Why I haven’t been charged for my booking?

Note that the processing times may vary depending on your financial institution. Thus, sometimes, the charge may take a few days to appear on your bank statement.

Charged, but did not receive a booking confirmation?

In some cases, when you book a flight in Business Class, the airline may authorize the credit card purchase before the transaction has been fully completed. If the booking did not go through, the authorization will be dropped off from your account in a few working days.

You will not receive a confirmed ticketed reservation until the Account Security team verifies the cardholder’s identity.

Important remarks:

The airline will place individual charges for each ticket if a booking involves multiple passengers.

Additional Airline Fees

All ticket prices contain both the base fare, and taxes& fees (fuel surcharge, airport fees, etc).

The following airline services are not necessarily included in the standard ticket price:

• Extra luggage
• On-board meals
• Seat selection
• Upgrades
• Itinerary changes
• Cancellations

These additional services can be bought anytime directly via the “Manage Your Booking” page of your airline.

Airport Taxes

Some destinations and airports may charge an additional immigration or passenger service fee at the airport. For further information, check the airport’s official website before departure.